Terms of service

Overview

This website is operated by [LEGAL BUSINESS NAME], trading as Isla Maren. Throughout the Site, the terms “we,” “us” and “our” refer to Isla Maren. These Terms of Service (“Terms”) govern your access to and use of islamaren.com, including any purchases made through the Site.

By visiting the Site or purchasing from us, you agree to these Terms and to the policies incorporated into them by reference, including our Privacy Policy, Return and Refund Policy and Shipping Policy. If you do not agree, do not use the Site.

Eligibility and lawful use

You must be at least the age of majority in your place of residence, or have permission from a parent or legal guardian, to make a purchase. You may not use the Site or our products for unlawful, fraudulent or unauthorized purposes or violate any applicable law.

Accounts and information

You are responsible for providing current, complete and accurate account, billing, delivery and contact information. You are responsible for protecting your account credentials and for activity under your account. Notify us promptly if you suspect unauthorized access.

Product information

We try to display product descriptions, images, shades, colours, measurements, ingredients and other information accurately. Screens and lighting can affect how colours appear, and packaging or product details may change from time to time. To the extent permitted by law, minor differences that do not materially affect the product's function are not defects.

Availability is not guaranteed. We may modify or discontinue products and limit quantities at any time. Nothing in these Terms limits rights relating to products that are faulty, unsafe, materially misdescribed or otherwise protected by consumer law.

Beauty and wellness information

Product descriptions, articles, reviews and other Site content are provided for general informational purposes and are not medical advice or a substitute for professional diagnosis or treatment. Individual results and experiences vary.

Review ingredient lists and directions before using cosmetics or skincare. Perform a patch test where appropriate, avoid contact with the eyes unless the product is specifically intended for that area, and discontinue use if irritation or an adverse reaction occurs. Seek appropriate medical assistance for a serious reaction or health concern.

Orders

Submitting an order is an offer to purchase. We may accept, reject, limit or cancel an order for legitimate reasons, including product unavailability, pricing or description errors, suspected fraud, resale activity or delivery restrictions. An automated order confirmation acknowledges receipt but does not necessarily constitute final acceptance. If we cancel a paid order, we will refund the amount collected for the cancelled item or order.

We may limit or prohibit orders that appear to be placed by resellers, distributors or other unauthorized commercial purchasers.

Prices, payments and taxes

Prices and available currencies are displayed on the Site and may change without notice before an order is placed. You agree to pay the price, shipping charges, taxes and other amounts displayed at checkout.

For international orders, import duties, taxes and brokerage charges may be imposed by the destination country unless checkout expressly states that they are included. These charges are generally the customer's responsibility.

You represent that you are authorized to use the payment method submitted. Payment processing is provided by third-party providers and may be subject to their terms.

Shipping and delivery

Delivery dates are estimates rather than guarantees unless expressly stated otherwise. Our Shipping Policy forms part of these Terms. You are responsible for providing a complete and accurate delivery address and for monitoring tracking information.

If we cannot dispatch an order within the timeframe promised at purchase, we will provide notice and any cancellation or refund options required by applicable law.

Returns and refunds

Returns and refunds are governed by our Return and Refund Policy. That policy does not limit non-excludable rights under applicable consumer law.

Intellectual property

The Site and its content—including the Isla Maren name, logos, graphics, photographs, videos, product names, designs, text and layout—are owned by or licensed to us and are protected by intellectual-property laws. You may use the Site for personal, non-commercial shopping purposes only.

You may not copy, reproduce, republish, distribute, sell, exploit, scrape or create derivative works from Site content without prior written permission, except where applicable law permits.

Reviews, feedback and submissions

If you submit a review, photograph, comment, idea or other content, you represent that you have the right to submit it and that it is accurate, lawful and does not infringe another person's rights. You grant us a non-exclusive, worldwide, royalty-free licence to host, reproduce, display, adapt and use that content in connection with operating and promoting Isla Maren, subject to applicable law and our Privacy Policy.

We may moderate or remove content that is unlawful, misleading, abusive, infringing or otherwise inappropriate. We are not obligated to publish any submission.

Prohibited conduct

You may not:

  • Use the Site for unlawful, fraudulent or deceptive activity;

  • Infringe intellectual-property, privacy or other rights;

  • Upload malicious code or interfere with Site security or operation;

  • Scrape, harvest or collect data without authorization;

  • Impersonate another person or misrepresent your identity;

  • Submit false reviews or misleading information; or

  • Attempt to bypass purchase limits, access controls or fraud-prevention measures.

Third-party services and links

The Site may use or link to services operated by third parties. We are not responsible for third-party websites, content, products or practices. Your use of a third-party service may be governed by separate terms and policies.

Disclaimer of warranties

To the fullest extent permitted by law, the Site and its content are provided on an “as available” basis. We do not warrant that access will always be uninterrupted, timely, secure or error-free.

Nothing in these Terms excludes warranties, guarantees or other rights that cannot lawfully be excluded, including applicable consumer guarantees.

Limitation of liability

To the fullest extent permitted by law, Isla Maren and [LEGAL BUSINESS NAME], including their officers, employees, affiliates, agents and service providers, will not be liable for indirect, incidental, special, punitive or consequential loss arising from use of the Site or products.

Where liability cannot be excluded, it is limited only to the extent permitted by applicable law. Nothing in these Terms limits liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited.

Indemnification

To the extent permitted by law, you agree to indemnify and hold Isla Maren and [LEGAL BUSINESS NAME] harmless from third-party claims, losses and reasonable costs arising from your unlawful use of the Site, your breach of these Terms or your infringement of another person's rights.

Termination

We may suspend or terminate access to the Site if you materially breach these Terms, engage in fraud or misuse the Site. Provisions that by their nature should survive termination will continue to apply.

Governing law

These Terms are governed by the laws of [GOVERNING LAW AND JURISDICTION], without preventing you from relying on mandatory consumer protections that apply in your place of residence. Courts with jurisdiction under applicable law may hear disputes relating to these Terms.

Severability and waiver

If any provision is found unenforceable, the remaining provisions will continue in effect. A failure to enforce a provision is not a waiver of the right to enforce it later.

Changes to these Terms

We may update these Terms by posting a revised version on the Site. Changes apply prospectively from the stated effective date. The Terms in effect when you place an order will continue to govern that order unless a change is required by law.

Contact

Questions about these Terms may be sent to hello@islamaren.com.

Isla Maren